Services

Tailored to your needs

Our services for your success

A proven path from analysis to go-live: productive faster than you'd expect from a classic software rollout. And a team that stays with you in daily operation.

Analysis & Assessment

Understand first. Then set up.

We analyze your processes, systems, and KPIs and benchmark them against best practices from large residential portfolios. The result: a clear picture of where REOC42 delivers impact right away, and a concrete roadmap for the rollout.

Opportunity analysis & best practices

Concept & Setup

Your process sets the pace.

Together we define how REOC42 maps your operations: modules, roles, workflows, data flows. As with any good standard software: as much standard as possible, as much customization as necessary. That keeps the rollout lean and fast.

Blueprint, modules & workflows

Integrations & Customization

Seamlessly connected to your system landscape.

We connect REOC42 to your existing systems: ERP, accounting, DMS, portals. On top come individual adjustments to your workflows and, where the standard falls short, targeted custom development. The system adapts to your process, not the other way around.

Interfaces & custom development

Go-live & Training

Productive from day one.

Data migration from legacy systems, configuration, trial operation with your real cases, and hands-on training for your team: we guide the rollout step by step. We only go live once your team works with confidence.

Data migration, trial run & training

GO-LIVE

Your operation runs on REOC42.

24/7 Support & Maintenance

Runs stable. Responds fast. Around the clock.

Monitoring, maintenance, and updates keep REOC42 stable and fast: best response times in the system, fixed reaction times in support, around the clock. After go-live we stay close through the first weeks and keep developing the platform continuously.

Operations & development

Privacy & Security

Your data stays your data.

Hosted and operated in Europe: by default REOC42 runs in European data centers in Frankfurt, on request in your own infrastructure or with our German hosting partner. GDPR-compliant, from cloud to on-premise.

GDPR, cloud to on-premise

Where your data lives

European cloud

Hosted in the AWS Frankfurt region by default, operated by our team.

Your infrastructure

On request, REOC42 runs in your existing Azure environment, integrated into your IT.

Full sovereignty

For the highest demands: operation with our German hosting partner, entirely in German hands.

How we protect it

Multi-factor authentication

Sign-in requires a second factor: accounts stay protected even if a password falls into the wrong hands.

AI-audited security

AI checks our solutions for vulnerabilities: during development and continuously in operation.

Project Management

One accountable lead.

Professional project management for your REOC42 rollout: one accountable project lead guides every phase from first analysis to go-live, with firm deadlines and clear milestones. Full transparency down to task level: you always see what is done, what is in progress, and what comes next.

Project leadership with task-level transparency

See REOC42 in action.

Book a no-obligation demo, tailored to your portfolio.

By submitting, you agree that we use your details to process your request. Details in our privacy policy.